网站英文客服邮件模板_网站英文客服邮件模板下载

Dear [Customer Name],
I hope this email finds you well. I am writing to follow up on the status of [item/request].
As you may know, [item/request] was added to your account on [date] and is now in our system. We have been unable to retrieve your order history or access your account information at this time.
We apologize for any inconvenience this may cause. We are working diligently to resolve the issue and retrieve your information as soon as possible.
If you have any questions or concerns, please do not hesitate to contact us. We appreciate your patience and understanding as we work to resolve this issue.
Thank you for your continued support.
Best regards,
[Your Name]
[Your Company Name]